You are an in-house employee with a small team of 1-3 technicians or maybe even a team of 1.  You are responsible for keeping your organization’s IT infrastructure running, creating documentation, answering user questions and problems, maintaining cybersecurity, evaluating and implementing new technology. Essentially, you are run off your feet handling a set of responsibilities that a single person or small team can’t handle.

Our clients typically have responsibilities that span multiple knowledge areas. Some of these knowledge areas are not standard IT knowledge. Office 365, Sharepoint Online, Securing work from home, Endpoint security – these are now specialist positions. A generalist can’t be skilled in all areas regardless of how good you are.  Additionally, most of our clients have specialized line of business applications that they use to run their business and rely heavily on that software being operational. They represent a broad cross-section of industries.

Add our technology experts to your company's team when:

  • You and your team are at capacity. Issues are falling through the cracks because there isn’t the time to resolve them and the tracking isn’t complete because that takes time away from keeping things running.
  • You want to be confident that you have appropriate security measures in place. Especially for work-from-home employees.
  • You need to be certain your data is always backed up, period.
  • Your reference documentation is out of date, or non-existent.
  • You need to know what the state of your IT is at all times, at any time.
  • Your staff, or yourself, has been interrupted on vacation, to keep the business running. Planning vacations or taking vacations involves making sure you have wifi and your laptop.
  • You and your staff can’t take time away to learn new technology.